This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from manangvalleyhk.com.

1. Information We Collect

When you browse our website, we may automatically collect certain technical information such as your browser type, device type, IP address, pages visited, referral source, and browsing behaviour.

When you place an order or contact us, we may collect:

Name, billing address, shipping address, email address, phone number, order details, and customer support communications.

2. Payment Information

Payments made through our website are securely processed by authorized payment providers such as Airwallex. We do not store your full card details on our servers.

3. How We Use Your Information

We use your information to:

Fulfil orders, process payments, arrange shipping, communicate with you, prevent fraud, improve our website experience, and comply with legal obligations.

4. Cookies & Analytics

We may use cookies, analytics tools, and similar technologies to improve website performance, remember preferences, and understand visitor activity.

You may disable cookies in your browser settings, although some website features may be affected.

5. Sharing Information

We may share necessary information with trusted third parties such as:

Payment processors, delivery providers, website hosting providers, analytics services, and professional advisers where reasonably required.

We may also disclose information where required by law or to protect our legal rights.

6. Data Retention

We retain customer and order information for as long as reasonably necessary for business, accounting, fraud prevention, and legal purposes.

7. Marketing Communications

If you subscribe to marketing updates, we may send promotional emails. You may unsubscribe at any time using the unsubscribe link or by contacting us.

8. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal information by contacting us.

9. Security

We use reasonable technical and organisational safeguards to protect personal information, however no online transmission is completely secure.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

11. Contact Us

For privacy questions or requests, please contact:

TAGERA TRADERS LIMITED
Email: info@manangvalleyhk.com
Phone: +852 98991104